Question 1

How fast can you arrive in an emergency?

Accepted Answer

Our average response time is 20-30 minutes throughout most of Baltimore City and County. For Howard and Anne Arundel counties, response times are typically under 45 minutes. We dispatch the nearest available technician immediately when you call.

Question 2

Are you available 24/7?

Accepted Answer

Yes. Emergency lockout dispatch operates 24/7, including holidays. Non-emergency services follow our posted business hours: 6am - 11pm (Monday - Saturday), 2pm - 11pm (Sunday).

Question 3

Are you licensed and insured?

Accepted Answer

Absolutely. We are fully licensed, bonded, and insured. All our technicians are certified by the Associated Locksmiths of America (ALOA). We carry comprehensive liability insurance for your peace of mind.

Question 4

Can you program car key fobs and transponders?

Accepted Answer

Yes, we specialize in automotive key programming. We can program replacement key fobs, transponder keys, and smart keys for virtually all makes and models. Our mobile service means we come to you and complete the programming on-site.

Question 5

What are your rates?

Accepted Answer

We offer competitive, transparent pricing. Emergency lockout services start at $49-$99 depending on location and time. For other services, we provide free estimates before beginning any work. Call us for a precise quote based on your needs.

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